FAQ
What is the jewelry made of?
All our pieces are made from solid brass — a natural, sustainable, earth-derived metal and a beautiful alternative to gold. It offers a warm golden tone and luxurious feel at a more accessible price point.
We use high brass (70% copper, 30% zinc), which is nickel-free and suitable for most sensitive skin.
Brass may lose its original shine over time, but it can easily be restored with gentle polishing.
Will it tarnish or rust over time?
Brass does not rust or corrode. However, it may naturally develop a patina or dullness with time and wear. This is not permanent — regular care will restore its original glow. We recommend polishing with the cloth provided or using Pledge Metal Polish for deeper cleaning.
Can I wear the jewelry in water?
Yes, our jewelry can be worn in the shower or ocean.
After swimming in saltwater, rinse your piece with clean water and dry it thoroughly to avoid water spots or salt buildup.
Do you ship nationwide?
Yes! We offer nationwide shipping across the Philippines for a flat fee of ₱220.
• Metro Manila – Express delivery via NinjaVan, 1–3 business days.
• Provincial areas – Shipping via JRS, estimated 3–5 business days.
You'll receive tracking information once your order ships.
Do you accept returns or refunds?
Yes — we want you to be fully satisfied with your jewelry.
If you're not happy with your order, you may request a return within 7 days of receiving it.
To request a return, email us at contact@goldenmonstera.com with your order number and reason for return.
Items must be unworn, in their original condition, and returned with all original packaging.
Refunds will be processed to your original payment method once the return is approved.
How do I measure my ring size?
You can measure your ring size in two ways:
Option 1 – Using a ring you already own
Measure the inner diameter of a ring that fits you well (in mm), then refer to a sizing chart.
Option 2 – Using a strip of paper
Wrap a thin strip of paper around your finger, mark the exact fit, then measure the length (in mm). Use this measurement to find your ring size.